{"id":241927,"date":"2023-03-15T15:24:02","date_gmt":"2023-03-15T14:24:02","guid":{"rendered":"https:\/\/www.elche.es\/2023\/03\/lomic-delx-ix-al-carrer-per-a-commemorar-el-dia-mundial-dels-drets-del-consumidor-amb-mes-de-2-500-consultes-ateses-en-2022\/"},"modified":"2023-03-15T15:53:58","modified_gmt":"2023-03-15T14:53:58","slug":"lomic-delx-ix-al-carrer-per-a-commemorar-el-dia-mundial-dels-drets-del-consumidor-amb-mes-de-2-500-consultes-ateses-en-2022","status":"publish","type":"post","link":"https:\/\/www.elche.es\/va\/2023\/03\/lomic-delx-ix-al-carrer-per-a-commemorar-el-dia-mundial-dels-drets-del-consumidor-amb-mes-de-2-500-consultes-ateses-en-2022\/","title":{"rendered":"L&#8217;OMIC d&#8217;Elx ix al carrer per a commemorar el Dia Mundial dels Drets del Consumidor amb m\u00e9s de 2.500 consultes ateses en 2022"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row el_id=&#8221;SUBTITULAR_NOTICIA&#8221;][vc_column][vc_column_text]<\/p>\n<hr \/>\n<h4>L&#8217;edil de l&#8217;\u00e0rea, Mariola Galiana, informa a la taula informativa instal\u00b7lada a la pla\u00e7a de Baix que l&#8217;any passat es van recuperar per als consumidors il\u00b7licitans uns 168.000 euros, i que les el\u00e8ctriques aglutinen el major nombre de queixes de la ciutadania i desbanquen el sector de les telecomunicacions<\/h4>\n<hr \/>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_id=&#8221;TEXTO_NOTICIA&#8221;][vc_column][vc_column_text]L\u2019Oficina Municipal d\u2019Informaci\u00f3 al Consumidor (OMIC) d\u2019Elx ha eixit al carrer amb una taula informativa a la pla\u00e7a de Baix per a\u00a0<strong>commemorar el Dia Mundial dels Drets de les Persones Consumidores, amb 2.510 consultes ateses en 2022<\/strong>. La regidora de l\u2019\u00e0rea, Mariola Galiana, acompanyada per la inspectora de consum Susana Mart\u00ednez, ha explicat que d\u2019aquestes peticions d\u2019informaci\u00f3 a aquest servei gratu\u00eft situat a la replaceta de l\u2019Espart, 1.772 van ser tramitats com a expedient de reclamaci\u00f3 i es van recuperar uns 168.000 euros per als consumidors.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;flexslider_slide&#8221; interval=&#8221;5&#8243; source=&#8221;media_library&#8221; images=&#8221;&#8221; img_size=&#8221;full&#8221; external_img_size=&#8221;&#8221; onclick=&#8221;link_image&#8221; custom_links_target=&#8221;_self&#8221; el_class=&#8221;galerianoticia&#8221; title=&#8221;&#8221; custom_srcs=&#8221;&#8221; custom_links=&#8221;&#8221;][vc_column][vc_gallery type=&#8221;flexslider_slide&#8221; interval=&#8221;5&#8243; images=&#8221;241882,241884,241886,241888,241890,241892,241894,241896,241898,241956,241958&#8243; img_size=&#8221;full&#8221; el_class=&#8221;galerianoticia&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<div id=\"TEXTO_NOTICIA\" class=\"vc_row wpb_row vc_row-fluid\">\n<div class=\"wpb_column vc_column_container vc_col-sm-12\">\n<div class=\"vc_column-inner\">\n<div class=\"wpb_wrapper\">\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<p>Tal com ha destacat la titular de Consum de l\u2019Ajuntament il\u00b7licit\u00e0, per primera vegada es desbanquen les telecomunicacions i l<strong>es consultes m\u00e9s nombroses durant l\u2019exercici passat a l\u2019OMIC d\u2019Elx, entorn de 440, van ser les relatives al subministrament el\u00e8ctric<\/strong>. Les companyies del sector van ser les que van sumar major xifra de reclamacions per part de la ciutadania il\u00b7licitana a causa de l\u2019increment de preus o dels canvis en les condicions de contractaci\u00f3, ha assenyalat Galiana.<\/p>\n<p>Aix\u00ed mateix, en 2022<strong>\u00a0es va observar l\u2019increment del nombre de consultes i reclamacions relatives a la factura del gas pel denominat \u201ctopall del gas\u201d<\/strong>. I tamb\u00e9 a les asseguradores en general, cosa que demostra que \u201cles persones cada vegada som m\u00e9s conscients dels drets que ens assisteixen i fem \u00fas de l\u2019OMIC\u201d, ha dit l\u2019edil.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;flexslider_slide&#8221; interval=&#8221;5&#8243; source=&#8221;media_library&#8221; images=&#8221;&#8221; img_size=&#8221;full&#8221; external_img_size=&#8221;&#8221; onclick=&#8221;link_image&#8221; custom_links_target=&#8221;_self&#8221; el_class=&#8221;galerianoticia&#8221; title=&#8221;&#8221; custom_srcs=&#8221;&#8221; custom_links=&#8221;&#8221;][vc_column][vc_gallery type=&#8221;flexslider_slide&#8221; interval=&#8221;5&#8243; images=&#8221;241961,241963,241965,241967&#8243; img_size=&#8221;full&#8221; el_class=&#8221;galerianoticia&#8221;][\/vc_column][\/vc_row][vc_row el_id=&#8221;TEXTO_FIN_NOTICIA&#8221;][vc_column][vc_column_text]\u201c\u00c9s important informar-nos dels nostres drets i, posteriorment, si hi haguera qualsevol perjudici, efectuar una reclamaci\u00f3\u201d, ha reiterat l&#8217;edil, que ha recordat que a l&#8217;hora d&#8217;adquirir un producte o servei <strong>sempre cal demanar factura, a m\u00e9s de con\u00e9ixer pr\u00e8viament la pol\u00edtica de devoluci\u00f3 dels establiments<\/strong>, especialment els en l\u00ednia. \u201cHem de cerciorar-nos que els comer\u00e7os en l\u00ednia tinguen el seu domicili a Espanya o a la Uni\u00f3 Europea\u201d, ha recalcat, ja que no \u00e9s possible tramitar reclamacions a negocis que s&#8217;emparen en legislacions extracomunit\u00e0ries.<\/p>\n<p>La regidora ha concl\u00f2s i ha agra\u00eft i <strong>ha felicitat tot l&#8217;equip de l&#8217;OMIC \u201cper la seua gran labor cap als il\u00b7licitans i les il\u00b7licitanes<\/strong>\u201d, que ha informat aquells que s&#8217;han acostat al punt informatiu de la pla\u00e7a de Baix del treball desenvolupat per aquest servei p\u00fablic i de consells sobre consum.<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<audio class=\"sc_audio\" src=\"https:\/\/soundcloud.com\/ayuntamiento-de-elche\/dia-internacional-de-las-personas-consumidores?si=0feea05d94284270b11a1e71c1ab0d16&#038;utm_source=clipboard&#038;utm_medium=text&#038;utm_campaign=social_sharing\" width=\"\" height=\"\"><\/audio>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row el_id=&#8221;SUBTITULAR_NOTICIA&#8221;][vc_column][vc_column_text] L&#8217;edil de l&#8217;\u00e0rea, Mariola Galiana, informa a la taula informativa instal\u00b7lada a la pla\u00e7a de Baix que l&#8217;any passat es van recuperar per als consumidors il\u00b7licitans uns 168.000 [&hellip;]<\/p>\n","protected":false},"author":131,"featured_media":241901,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2792,391,1312],"tags":[],"class_list":["post-241927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consum","category-home-va","category-noticias-va"],"_links":{"self":[{"href":"https:\/\/www.elche.es\/va\/wp-json\/wp\/v2\/posts\/241927","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.elche.es\/va\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.elche.es\/va\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.elche.es\/va\/wp-json\/wp\/v2\/users\/131"}],"replies":[{"embeddable":true,"href":"https:\/\/www.elche.es\/va\/wp-json\/wp\/v2\/comments?post=241927"}],"version-history":[{"count":0,"href":"https:\/\/www.elche.es\/va\/wp-json\/wp\/v2\/posts\/241927\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.elche.es\/va\/wp-json\/wp\/v2\/media\/241901"}],"wp:attachment":[{"href":"https:\/\/www.elche.es\/va\/wp-json\/wp\/v2\/media?parent=241927"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.elche.es\/va\/wp-json\/wp\/v2\/categories?post=241927"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.elche.es\/va\/wp-json\/wp\/v2\/tags?post=241927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}